The Parish Secretary & Virtus Coordinator is responsible for supporting Church of the Little Flower by assisting the office staff in clerical and/or administrative tasks of the office during regular full-time office hours (Mon-Fri, 7:30am-4:00pm), particularly in the area of data entry, processing sacramental intake forms, processing Religious Education program registrations, answering requests for information, coordinating calendar events, and general filing. The Parish Secretary serves as a backup for all staff during times when they are off, out of the office, or temporarily unavailable, particularly with coverage of the reception desk. Employee will also oversee the Virtus program, as required by the Archdiocese of Miami. Employee performs all duties and responsibilities with prudence and confidentiality, in alignment with the mission, vision and values of the Catholic Archdiocese of Miami.

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Schedule: Full time.

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Benefits: Competitive Pay Rate, Full Health & Dental Insurance, 403(b) Retirement Plan, Paid Time Off, and more!

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To apply: Send resume and cover letter to Jorge Santibanez, Parish Manager.

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Essential Functions and Responsibilities include:

• Clerical duties among the office to include the posting of weekly offertory donations and filing of paperwork in the Finance Office.
• Process Religious Education program student registrations during the open registration period.
• Cover the Reception desk to greet visitors, answer the main phone line, fielding inquiries and providing general information and support when the Receptionist is off or out of the office.
• Coordinates the parish implementation of the program for the Protection of Children and Vulnerable Adults of the Archdiocese of Miami.
• Assist with the processing of new parishioner registrations and/or updates of parishioner contact information in the ParishSoft database
• Assist with the processing of Mass intentions, scheduling and sending Mass cards and processing donations.
• Assist with scheduling funerals, coordinating with clergy, funeral home and office staff whenever the Funeral Coordinator is unavailable.
• Assist with general filing of paperwork and clerical support for the office.
• Be readily available to stand in as a backup for the office staff when they are off, out of the office, or temporarily unavailable.
• Acquire knowledge of parish activities and parish groups.
• Embrace and support vision and mission of the Church and demonstrate attitude of commitment to the New Evangelization.
• Learn norms and practices of local and universal Church.
• Learn basic terminology and titles of personnel in the Roman Catholic Church, especially in relation to hierarchical structure, in order to effectively relay messages and policies.
• Develop general and specific knowledge of ADOM structures and offices.
• Demonstrate Christian conduct in this role, including modest style of dress, character, positive interpersonal actions, etc.
• Assist with tasks as assigned with strict confidentiality and discretion, demonstrating excellent internal and external customer service.
• Other duties as assigned.  

Education and Experience:

• Minimum:  High School diploma or GED and two years’ administrative support experience in a customer-service environment. Data entry experience preferred.
• Preferred:  Post-secondary college or business-school education and two years’ experience in a customer-service environment, including data entry. Catechetical certification preferred.
• Experience in a Roman Catholic environment required.

Language Skills:

• Good oral and written English-language communication skills, including clear speaking voice.
• Good Spanish-language oral and written communication skills required.

Other Knowledge, Skills, Attitudes:

• Knowledge of tenets of Catholic Church including basic sacramental theology; hierarchical structure and entities.
• Proficiency in MS Outlook, including calendar function. Proficiency in MS Word, basic Excel.
• Good computer literacy, including ability to navigate search engines effectively in order to locate information for callers.
• Must learn and become familiar with Archdiocesan and Parish website.
• Good verbal and written skills in English and Spanish.
• Excellent customer service skills, including ability to maintain focus on and professionalism with people in challenging situations, both in person and by phone.
• Must have good interpersonal skills and present positive demeanor.
• Must be able to multi-task and retain accuracy in an environment of fielding simultaneous callers and visitors.
• Must be supportive of the mission and tenets of the Roman Catholic Church.
• Must have a professional demeanor and demonstrated ability and experience in maintaining strict confidentiality.